Watu Wetu SAS, WW SAS in acronym, is a company under Congolese law operating in Kolwezi, capital of the province of Lualaba in the Democratic Republic of Congo, with the main activity of managing a medical service for businesses and A training center. WW SAS serves the companies Kamoto Copper Company SA and Mutanda Mining SARL which are its main shareholders.

The company covers the medical care of all employees of these two companies as well as their family members.

WW SAS comprises three facilities, namely Watu Wetu Clinic in Mumi, Watu Wetu City Site and Watu Wetu Hospital in KCC. With additional services provided by third-party healthcare facilities for employees and dependents located in Lubumbashi and Kinshasa, as well as those referred for specialized treatment not available in Kolwezi.

Watu Wetu SAS provides health services to a population of approximately 70,000 people.

Watu Wetu Sas / Medical

Kolwezi, Lualaba, DRC

Number of position(s): 01 (One)

Job Level: Executing staff

Type of contract: Permanent contract

Application deadline : September 26, 2025

Job Description

• Under the direct supervision of the Senior Receptionist, the post holder will be responsible for welcoming, identifying and directing patients and visitors to Watu Wetu SAS.

He will have, among other things, the following responsibilities (non-exhaustive):

• Welcome all patients and visitors to the facility.
• Identify patients using the system and ensure their eligibility for healthcare.
• Enter patient information into the system
• Direct customers (patients and visitors)
• Classify medical records and keep archives up to date.
• Establish attendance statistics.
• Obtain the necessary signatures for the documents.
• Produce the required reports.
• Make appointments with specialized clinics for patients.
• Assist in transferring patients.
• Assist doctors and nurses in responding to requests for information or instructions given.
• Maintain harmonious collaboration and teamwork with other administrative and medical staff in the medical care of patients in all Watu Wetu facilities.
• Maintain good communication with all departments and disciplines within Watu Wetu.
• Submit work reports to management.
• Contact patients for different programs
• Carry out any other tasks requested by management
• Actively participate in occupational health and safety inspections and audits, including corrective actions.
• Ensure that all risks and incidents are reported and investigated appropriately and that adequate controls are implemented.
• Cooperate with management in fulfilling its legislative obligations.
• Take reasonable steps to ensure your own health and safety and that of others

Job requirements.

Attitude / Behavior.

• Work hard and be willing to help colleagues when needed.
• Always maintain and motivate professional behavior.
• Maintain confidentiality.
• Can be discreet.
• Courtesy
• Proactivity
• Self control.
• Able to adapt
• Availability and responsiveness
• Ability to organize, manage resources and projects.
• Ability to work under pressure and meet deadlines.
• Courtesy and kindness.
• Patient and tolerant.
• Have the necessary physical endurance.